Employee LoginComplaints are an important source of information about corruption, malpractices and misconduct on the part of public servants. In official parlance complaints are communication reporting grievances of complaints, malpractices and misconduct and are the starting point of all vigilance work.
Complaints can be broadly categorized under the following heads :
Conduct relating to personal misconduct/misbehaviour,
- Conduct relating to personal misconduct/misbehaviour,
- Grievance petitions and tax evasion petitions,
- Allegations regarding indulgence in corrupt practices,
The allegations having a scope for corruption or corrupt practices have a vigilance angle. The complaints at (i) & (ii) above are generally complaints of “Administrative” nature i.e. non-vigilance complaints whereas complaints at (iii) above are “Vigilance” complaints